Terms and Conditions

Effective Date: March 08, 2025

Welcome to The Living Rituals Shop! By purchasing from us, you agree to the following terms and conditions. Please take a moment to review them carefully.

1. Order Processing and Shipping

All orders are processed and shipped from our warehouse in [location]. We currently offer shipping to [list countries/regions]. Pre-orders will ship by [insert shipping date], and orders will be shipped in the order they are received. Please allow extra time for pre-order fulfillment.

Shipping times may vary based on the destination and service level chosen. Once your order has shipped, you will receive a shipping confirmation email with tracking information.

2. Shipping Rates

Shipping rates are calculated at checkout based on the delivery address and chosen shipping method. International shipping rates may apply for customers outside [your location].

3. Order Cancellations

You may cancel your order within 24 hours of purchase for a full refund. After this period, cancellations are not accepted due to the pre-order nature of the product. If you wish to cancel your order within the 24-hour window, please contact us at [your email] as soon as possible.

4. Returns & Exchanges

Due to the nature of our products, we are unable to accept returns or exchanges unless the item is defective or damaged during shipping. If you receive a damaged or defective item, please contact us within 7 days of receiving your order. We will guide you through the return or exchange process.

To initiate a return or exchange, please email us at [your email] with your order number and photos of the damaged product. We will work with you to resolve the issue promptly.

5. Pre-Orders

Pre-orders are items that are not yet in stock but are available for purchase in advance. These orders will be shipped as soon as the product becomes available, which is expected on [insert shipping date].

Pre-order items are processed in the order they are received, and any delays will be communicated via email. Please note that your pre-order is final, and no changes can be made once the order is placed.

6. Privacy & Security

We respect your privacy and are committed to protecting your personal information. All information provided during the checkout process is stored securely and used solely for order fulfillment and communication purposes. For more details, please read our Privacy Policy.

7. Liability

While we make every effort to ensure the accuracy of the product descriptions and details, we do not accept liability for any errors or omissions on our website. The Living Rituals Shop is not liable for any damage, loss, or injury resulting from the use of our products, as Ayurvedic practices should always be followed with proper guidance and care.

8. Product Availability

All products are subject to availability. In the rare event that we are unable to fulfill your order, we will notify you as soon as possible and offer a full refund.

9. Changes to Terms

The Living Rituals Shop reserves the right to modify or update these terms and conditions at any time. Any changes will be posted on this page, and the updated version will be effective immediately upon posting.

If you have any questions or concerns, please contact us at [your email].